Simplifying Money Transfers

In order to sign up, you just have to provide us with the following:

• An authentic photo ID
• Your phone number
• Your email address
• Proof of address documents

You can provide any of the following types of photo ID:

• Passport
• Australian Government-issued ID
• Australian Driver's Licence

You just need to give us the information of the recipient, such as their full name, contact info, and bank details.

Direct Remit prioritizes the security and privacy of its customers' data. That’s why we employ advanced authentication, encryption, and other security measures to ensure your personal and financial information is always protected.

Transfer times vary based on the amount and recipient location. With Direct Remit, you can expect fast and efficient transfers, often completed within a few hours or even minutes.

We provide remittance service only through bank transfer, ensuring secure and direct deposits into the recipient's account.

Yes, there is! We have a cap on the maximum amount of money that can be sent in a single transaction over time. However, if you can provide us with your paystubs/income statements to justify the transactions, we might change the transfer limit accordingly.

Yes, you can! Our mobile apps and website come with a real-time tracking feature that allows you to monitor the status of your transfer.

In case you might need to cancel your order request, you can contact us through our provided customer support number. It is better to inform us as early as possible! Moreover, if the transfer has already been processed, cancellation may not be possible in that scenario.